- First you should download PC Companion, in example from here
- :http://www.sonymobile.com/gb/tools/pc-companion/
- Install it and run.
- Next you will see window with 4 options.

- Choose option "Support Zone New!", and click "Start".

- Wait for the program to install the appropriate add-on.
- After that you will see next window with 3 options.

- Goto option "Phone / Tablet Software Update", and click "Start".
- Select "repair my phone / tablet".

- Now follow the instructions and accept all informations.


- Please be patient and wait until preparing computer for software update is complete.

- Afterwards choose your phone / tablet model.

- If you see this window, then connect your device into your PC.

- Done!


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